Privacy Policy

This Privacy Policy ("Policy") describes how 99ji ("we," "us," or "our") collects, uses, stores, and discloses personal information obtained from users ("you" or "your") of the 99ji online gaming platform, accessible at 99ji.net ("the Platform"). It applies to all interactions with the Platform, including account registration, gameplay, deposits, withdrawals, customer support communications, and use of any 99ji mobile application.

99ji is committed to handling your personal data responsibly and in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission ("NPC"). We take our obligations under Philippine data protection law seriously and have implemented appropriate technical and organizational measures to safeguard your information.

Please read this Policy carefully. If you have questions about how 99ji handles your personal data, you can reach our Data Protection Officer using the contact details provided in Section 15 of this Policy.

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 99ji acts as the Personal Information Controller in respect of the personal data collected through the Platform. This means 99ji determines the purposes and means by which your personal data is processed.

Where 99ji engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification providers, and cloud infrastructure providers — those parties act as Personal Information Processors and are bound by data processing agreements that require them to handle your data only in accordance with 99ji's instructions and applicable law.

99ji collects the following categories of personal data from users of the Platform:

99ji collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 10 for full details on our use of cookies.
• Third-Party Sources: Data received from identity verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), fraud prevention services, and analytics providers, where permitted by applicable law.
• Regulatory Sources: In limited circumstances, data may be received from regulatory authorities or law enforcement agencies in connection with legal obligations or investigations.

99ji processes your personal data for the following purposes:

• Account Management: To create, maintain, and administer your 99ji player account, including verifying your identity and age (21+ requirement), managing your account settings, and processing account closure requests.
• Service Delivery: To provide access to the 99ji gaming platform, process deposits and withdrawals via GCash, PayMaya, and bank transfers, credit bonuses and promotions, and deliver customer support.
• Identity Verification (KYC): To verify your identity and age in compliance with applicable Philippine regulations, including anti-money laundering requirements. This includes processing government-issued ID documents and conducting liveness checks.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other illegal or prohibited conduct on the Platform.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws and regulations, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and any requirements imposed by relevant gaming regulatory authorities.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion and deposit limit settings, and provide responsible gaming support tools.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and security of the 99ji platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time through your account settings.
• Dispute Resolution: To investigate and resolve disputes, complaints, and legal claims relating to your use of the Platform.

Under the Data Privacy Act of 2012, 99ji processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — including account registration, gameplay, payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including KYC/AML obligations, tax reporting requirements, and regulatory directives.
• Legitimate Interests: Processing necessary for 99ji's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

99ji does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• KYC and Identity Verification Providers: Third-party providers engaged to verify your identity, age, and the authenticity of documents submitted during the KYC process.
• Fraud Prevention and AML Services: Providers of fraud detection, risk scoring, and anti-money laundering screening services.
• Cloud Infrastructure and Technology Providers: Providers of hosting, data storage, content delivery, and platform infrastructure services, who process data on 99ji's behalf under data processing agreements.
• Customer Support Platforms: Third-party providers of live chat and support ticketing systems used to deliver customer service.
• Regulatory and Law Enforcement Authorities: The Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), relevant gaming regulatory authorities, and law enforcement agencies, where disclosure is required by law or court order.
• Professional Advisors: Legal counsel, auditors, and other professional advisors, subject to confidentiality obligations.

99ji retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 99ji's data disposal procedures. Where data is anonymized, it may be retained indefinitely for analytical purposes as it no longer constitutes personal data.

99ji implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the 99ji platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest, including financial account details and identity documents, is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized 99ji personnel and service providers on a strict need-to-know basis. All access is logged and subject to regular review.
• Password Security: User passwords are stored using one-way cryptographic hashing. 99ji staff cannot view your password in plain text.
• Infrastructure Security: The 99ji platform is hosted on secure cloud infrastructure with firewalls, intrusion detection systems, and regular security patching.
• Security Testing: 99ji conducts regular vulnerability assessments and penetration testing to identify and remediate security weaknesses.
• Staff Training: All 99ji personnel with access to personal data receive regular data protection and security awareness training.

While 99ji takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 99ji immediately if you suspect unauthorized access to your account.

99ji uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage, and deliver relevant content. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings, responsible gaming limits, and display preferences. Disabling these may affect your experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with the Platform, helping 99ji improve performance and usability. These are only set with your consent.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of marketing campaigns. These are only set with your explicit consent.

You can manage your cookie preferences through the cookie consent banner displayed on your first visit to the Platform, or by adjusting your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 99ji:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and shared — which is the primary purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data 99ji holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 99ji's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact 99ji's Data Protection Officer using the contact details in Section 15. We will respond to all valid requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

The 99ji platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. 99ji does not knowingly collect personal data from individuals under the age of 21.

During registration, all users are required to confirm that they are at least 21 years of age. 99ji may request documentary proof of age at any time, and accounts found to belong to individuals under 21 will be immediately suspended and any funds held will be dealt with in accordance with our Terms & Conditions.

99ji primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers, KYC verification services, and analytics platforms — may process data in other jurisdictions.

Where personal data is transferred outside the Philippines, 99ji ensures that appropriate safeguards are in place to protect your data, including:

• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized under applicable Philippine law.
• Implementing contractual clauses in agreements with third-party processors that require them to protect your data to standards equivalent to those required under the Data Privacy Act of 2012.
• Conducting due diligence on all third-party processors to verify their data protection practices before engaging their services.

By using the 99ji platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside the Philippines, subject to the safeguards described above.

99ji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice on the 99ji platform informing users of the change.
• Where required by law or where changes materially affect your rights, seek your renewed consent before the changes take effect.

Your continued use of the 99ji platform following the posting of an updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed about how 99ji protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 99ji handles your personal data, please contact our Data Protection Officer. We are committed to resolving all privacy-related inquiries promptly and transparently.

If you are not satisfied with 99ji's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.