Player Wellbeing First

Responsible Gaming
at 99ji

Gaming at 99ji is meant to be fun, exciting, and entertaining — nothing more. We believe every Filipino player deserves a safe environment where they stay in control. That's why responsible gaming is built into everything we do, not just a page on our site.

21+ Only players aged 21 and above are permitted to register and play on 99ji.
Our Commitment

99ji is committed to providing a safe, fair, and responsible gaming environment for all players across the Philippines — from Manila to Mindanao.

21+
Minimum Age Requirement
24/7
Support Available
6
Player Protection Tools
0
Tolerance for Underage Play
What Is Responsible Gaming?

Gaming Should Always Stay Fun

At 99ji, we define responsible gaming as playing within your means, for entertainment — never as a way to earn income or escape personal problems. Whether you enjoy Cocktail Nights, Cannon Fishing, or Midas Fortune, the experience should always leave you feeling good, not stressed.

Problem gambling is a recognized condition that can affect anyone, regardless of age, income, or background. It doesn't discriminate — it can quietly affect a call center worker in Makati just as easily as a businessman in BGC. The good news is that with the right tools and awareness, it is entirely preventable and manageable.

99ji has built a comprehensive set of responsible gaming tools directly into the platform. These tools are available to every registered player at no cost, and our support team is trained to assist anyone who feels their gaming habits may be getting out of hand.

PAGCOR Alignment: 99ji's responsible gaming framework is aligned with the guidelines set by the Philippine Amusement and Gaming Corporation (PAGCOR), the primary regulatory body overseeing gaming operations in the Philippines. We take our obligations to Filipino players seriously.
Is Your Gaming Still Fun?

Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use our responsible gaming tools or speak with a support specialist.

Do you spend more money on gaming than you originally planned?

Do you chase losses — betting more to try to win back what you lost?

Has gaming started to affect your work, studies, or relationships?

Do you feel anxious, irritable, or restless when you're not playing?

Have you borrowed money or sold items to fund your gaming?

Do you hide your gaming activity from family or friends?

Need help? Contact our responsible gaming support team at [email protected] — we're here for you, no judgment.
Built-In Protection

Your Player Protection Tools

Every 99ji account comes with these tools built in — free, instant, and always available.

Deposit Limits

Set a daily, weekly, or monthly deposit cap in Philippine Peso (₱) directly from your account settings. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.

Session Time Limits

Define how long you want each gaming session to last. When your time is up, 99ji will display a reminder and, if you choose, automatically log you out. This helps you stay aware of how long you've been playing — time flies when you're having fun, after all.

Loss Limits

Set a maximum amount you're comfortable losing within a given period. Once your loss limit is reached, your account will be temporarily restricted from further wagering until the period resets. This is one of the most effective tools for keeping gaming within your budget.

Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time, you won't be able to log in or place bets. This is ideal if you feel you've been playing too frequently and just need a bit of breathing room.

Self-Exclusion

Our most powerful tool. Self-exclusion allows you to permanently or temporarily block yourself from accessing 99ji for a period of 6 months, 1 year, 3 years, or permanently. Once activated, self-exclusion cannot be reversed during the chosen period — no exceptions. Contact our support team to activate this immediately.

Reality Check Alerts

Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered in the current session. These reality checks appear at intervals you choose — every 30, 60, or 90 minutes — keeping you grounded and in control throughout your session.

How to Access Your Tools: All responsible gaming tools are available under Account Settings → Responsible Gaming once you're logged in. You can also contact our 24/7 support team at [email protected] to activate any tool on your behalf — especially self-exclusion, which can be requested at any time.

Our Commitments to You

Six pillars that define how 99ji protects every player on the platform.

Strict 21+ Policy

In line with Philippine gaming regulations, 99ji strictly enforces a minimum age of 21 years. Every new account undergoes age verification during KYC. Any account found to belong to a minor is immediately suspended and reported to the appropriate authorities.

KYC Verification

All players must complete Know Your Customer (KYC) verification before making withdrawals. We accept Philippine government-issued IDs including passport, driver's license, SSS, PhilHealth, and UMID cards. This protects both you and the integrity of the platform.

Secure Payments

All transactions via GCash, PayMaya, BPI, BDO, and Metrobank are processed through encrypted, secure payment gateways. 99ji never stores your full payment credentials, and all financial data is protected under our Privacy Policy.

Behavior Monitoring

Our platform continuously monitors for patterns that may indicate problem gambling — such as rapid session escalation, frequent late-night play, or sudden large deposit increases. When flagged, our responsible gaming team proactively reaches out to the player.

Trained Support Staff

Every member of the 99ji customer support team receives training in responsible gaming awareness. They are equipped to identify signs of distress, provide information about available tools, and refer players to professional support organizations when needed.

Fair & Transparent Games

All games on 99ji use certified Random Number Generator (RNG) technology to ensure fair outcomes. We publish Return to Player (RTP) information for our games so you always know the odds before you play. No hidden mechanics, no manipulation.

Self-Exclusion Guide

How to Self-Exclude on 99ji

Self-exclusion is the strongest step you can take to protect yourself. Here's how to activate it on 99ji — it takes less than five minutes and takes effect immediately.

1
Log In to Your 99ji Account

Visit 99ji and log in using your registered email and password. If you cannot log in, contact support directly at [email protected].

2
Go to Account Settings

Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

3
Select Responsible Gaming

Navigate to the "Responsible Gaming" tab within your account settings. All player protection tools are listed here.

4
Choose Self-Exclusion

Select "Self-Exclusion" and choose your preferred duration: 6 months, 1 year, 3 years, or permanent exclusion.

5
Confirm Your Decision

Review the terms of your self-exclusion and confirm. Your account will be locked immediately. Any pending withdrawals will be processed to your registered payment method.

Important: Once self-exclusion is activated, it cannot be reversed during the chosen period — even if you contact support. This is intentional and is designed to protect you. Please consider your decision carefully.
Need Immediate Help?

If you or someone you know is struggling with problem gambling, please reach out. You are not alone, and help is available across the Philippines.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation provides responsible gaming resources and support for Filipino players. Visit the PAGCOR website for more information on their player protection programs.

National Council on Problem Gambling

The NCPG provides confidential counseling and support services for individuals and families affected by problem gambling in the Philippines.

99ji Responsible Gaming Team

Our dedicated responsible gaming team is available 24/7. Email us at [email protected] and mention "Responsible Gaming" in your subject line for priority handling.

Remember: Gambling is entertainment, not a financial strategy. Never gamble with money you cannot afford to lose. Set your limits before you play, not after.

Tips for Healthy Gaming

Simple habits that keep gaming fun and stress-free for every 99ji player.

Set a Budget

Decide how much you can comfortably afford to spend before you start playing. Treat it like a night out — once the budget is gone, the session ends. Use 99ji's deposit limit tool to enforce this automatically.

Track Your Time

It's easy to lose track of time when you're enjoying a game. Set a session time limit and take regular breaks. Step away, have a snack, stretch — then decide if you want to continue.

Play for Fun

The moment gaming stops being fun and starts feeling like work or a financial necessity, it's time to step back. 99ji is entertainment — wins are a bonus, not an expectation.

Talk to Someone

If gaming is causing stress in your relationships or finances, talk to a trusted friend, family member, or professional. There's no shame in asking for help — it's the smartest move you can make.

Play Responsibly with 99ji

Ready to Play Smart?

Join thousands of Filipino players from Manila, Cebu, Davao, and Quezon City who enjoy 99ji responsibly every day. Register now, set your limits, and play with confidence. Must be 21 years or older.

Must be 21 years or older to register and play. Please game responsibly. If gaming stops being fun, use our self-exclusion tools or contact support.